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Support

Game and account help

Contact

1

For gameplay or map-display problems, account questions, privacy requests, source-credit questions, or corrections to an artwork source, email support@ubiquandoquis.com.

What to include

2

Describe what happened and whether you were playing Ranked or Practice. A screenshot, browser and device name, and the linked museum object page are useful when relevant. For a map-display problem, include the approximate location and zoom level if known. Please do not send a password, Google token, session cookie, or other secret.

Username and account help

3

Your public username is separate from your Google account name and email address. Include the public username shown in the game when asking about a saved account or scoreboard result. We may ask you to verify ownership while signed in before acting on an account or deletion request.